Serenityho Medics

I am so disappointed, I received this item last night as a birthday present from my husband and fresh out of the box it doesn't work. I have a friend who has the older version of this machine she uses for a business and just loves it. During the Firmware update and error came on the screen and closed down the firmware software rendering my machine un-operable right out of the box. There is a warning during the update process to not power down or unhook any cords and to follow all directions on the computer screen. All cords were properly attached. I did not power down my machine. The firmware simply failed and closed down. I am extremely frustrated. I read a few other reviews that Silhouette America was really unable to assist individuals with this error and the machines have to be returned. I am scared if I get a replacement machine the same thing will happen.

McAfee's All Access 2013 was a no go for me. I received the box that had nothing but a piece of paper with the access code to download the software. It took a good while to download. After downloading, I initially thought this was going to be a good fit for my new computer. I have a Gateway dual core with Windows 8. I was wrong.

For our little guy, this doesnt seem to work every time and he doesnt seem to really like it, but the integrity of the product is good and it seems to be helpful to a certain extent. our little guy gets painful bubbles and we hoped this would be a miracle cure. i am sure it has helped but is not the cure-all for the issue.